Our guarantee:
ERGO Research thanks you for your purchase. We
guarantee that your ERGO Iron has been handmade for ERGO Research and is
free from defects in materials and workmanship. Each ERGO Iron is
unconditionally guaranteed for 1 year after purchase; even if dropped.
WARRANTY VOID IF:
1) PURCHASED OUTSIDE NORTH AMERICA.
ERGO Electrical styling tools are designed to be used with 110 voltages
only. The warranty for all electrical tools from ERGO is null and void if the
tools are used outside the United States and Canada.
2) ERGO does not offer its warranty on any product purchased anywhere other
than an authorized salon, authorized web reseller or advanced academy.
Warranty Exclusions:
Our guarantee is in lieu of all other warranties, including the implied warranty
of fitness, and shall not extend to irons with burnt cords or showing
non-accidental abuse, or that have serviced by another company. ERGO shall
not be liable for consequential damages or damages by reason of use of
this iron for other than its intended purpose. ERGO damages shall be
limited to the purchase price of the iron.
Warranty Service:
Irons must include proof of date of purchase to receive warranty service.
To obtain warranty service please send proof of date of purchase (copy of
sales receipt) along with $20 (individuals from Hawaii and Alaska,
please send $30) U.S. check or money order made payable to ERGO Research
and your iron to:
ERGO Iron Warranty Service
27158 Westview Lane
Valencia CA 91354
Shipping:
We are unable to ship to PO Boxes.
When shipping the iron, it is highly
recommended that you use a trackable and insured shipping method such as UPS,
FedEx or USPS Priority Mail.
Do not forget to include your daytime phone number and e-mail address with
your return shipping information so that you may be contacted in the event
there are any questions and to ensure your return shipment is not delayed.
