Diversion is a
constant problem in the beauty industry. We all know
that diversion has the potential to ill serve the consumer, destroy
brands and each diverted product also undermines the value of the
professional hair stylist.
Our commitment to
salons is strong. We do not, have not, and will not sell to unauthorized retail
chains. ERGO Styling Tools does not allow its products to be sold outside of
its authorized distribution channels and takes action when it discovers these
sales have occurred. If you find product in one of these locations, it might
have been previously used or not authentic.
Lastly, ERGO does not
offer its warranty on any product purchased anywhere other than an authorized
salon, advanced academy or authorized website.
“At
ERGO Styling Tools, we believe something magical happens when a stylist teaches
their customer how to recreate their style at home with their brush or other
styling tool. You can’t receive that through shopping online or at a beauty
supply store. For
that reason, ERGO Styling Tools are only available through finer salons and
advanced cosmetology schools.”
Robert Reed, Founder
& Owner of ERGO Styling Tools
If you have questions
or would like to report diversion, please write to me directly at robert@askergo.com.
